The following workshops have been scheduled for December 11th at the Willimantic Library Service Center. To register click on the links below or access the CE Calendar @ http://evanced.info/cslib/evanced/eventcalendar.asp
Introduction to Word 2010 – Tues., Dec. 11th (Willimantic LSC) 9:00 – 12:00
You may already be familiar with creating basic documents or adding images to Microsoft Word, but did you know you can also add shapes, charts, and tables, as well as create mailing labels and bibliographies? In this workshop, you will explore these tools and more.
Register @ http://bit.ly/QaBwRR
Introduction to Excel 2010 - Tues., Dec. 11th (Willimantic LSC) 1:00 – 4:00
Learn how to create basic spreadsheets using Microsoft Excel 2010. In this hands-on course you will learn how to enter, format, and sort data, as well as create charts and perform basic mathematical functions. We will also dress-up our documents with images and word art.
Register @ http://bit.ly/WxYpS0
December OCLC/WebJunction Webinars: Outreach Programs in Rural Communities: Simple Steps for Surprising Results - Dec. 6, 2012 @ 2 pm ESTRegistration: http://www.webjunction.org/events/webjunction/Outreach_Programs_in_Rural_Communities.html The PEARL Promoting and Enhancing the Advancement of Rural Libraries) Project has been successful in helping Texas rural librarians reach out to groups and organizations in their communities and to raise visibility of and appreciation for their libraries. Community outreach plans, designed to identify and fill a need in the community, are at the heart of this unique model. The process is supported by an actionable template which leads participants from community assessment, through strategic planning, to implementation, and concludes with evaluating outcomes. This webinar, co-sponsored with WebJunction and the Association for Rural & Small Libraries, will explore the outstanding results achieved by participants in the PEARL project and share how community outreach plans have led to unexpected outcomes and some surprising results. What Would Walt Do?: Quality Customer Service for Libraries - Dec. 12, 2012 @ 1 pm ESTRegistration: http://www.webjunction.org/events/webjunction/What_Would_Walt_Do.html Looking for some magic to improve customer service in your library? The Disney Institute on Quality Service has set high standards for creating a quality customer experience and their ideas can be applied at your library. Our panel of Colorado librarians attended the Disney Institute Quality Service preconference sponsored by ALA's LearnRT at the annual conference in Anaheim in 2012. Since then, they've been waving their magic wands to improve customer service in Colorado libraries and they'd like to share their discoveries with you. Learn how to define quality service, set a common purpose for all library staff, and better understand your customers. You'll walk away with ideas to make your library's customer service sparkle.