In the past, students who lost a library book would have to pay for it or their report card would be withheld. When we received the money, our policy has always been that if they found the book, the money would be reimbursed. I was informed today by our business manager that they changed the handbook (I wasn't consulted or informed) and all payments for books are nonrefundable. They will no longer issue refund checks. Even though they appear to be unyielding on this, I am wondering how many schools have a non-refundable policy? I am very much against this for many reasons, but perhaps I am alone in my feelings about this. Just looking for some feedback.