As we close in on the launch of the new RBdigital app and refreshed patron website, we want to answer any and all questions you may have. Read on for helpful information about the launch.
Resources
The following resources provide a wealth of information:
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Live Overview Sessions: To register for one of the many dates,
CLICK HERE.
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Prerecorded Overview Session Video: To watch anytime,
CLICK HERE.
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Patron-Facing Materials: To access marketing pieces and logos to communicate to patrons about digital audiobooks/eBooks,
CLICK HERE. For digital magazines,
CLICK HERE.
NOTE – if your library offers all three formats, you will find relevant marketing materials under both links.
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Support: To direct questions to your support group via email,
CLICK HERE.
Frequently Asked Questions
CLICK HERE
for answers to these frequently asked questions:
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What are the key features/benefits of the new app and website refresh?
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When will it be available and what downtime will my patrons experience?
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What will happen to the OneClickdigital app?
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What will happen to the Zinio for Libraries app?
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Will the look of the website my patrons access change?
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What about the URLs for patrons, admin and MARC records?
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What will happen if I don’t offer all three media formats (audiobooks, magazines, eBooks) to my patrons?
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What is happening to the Zinio name?
To prepare for the launch, the only thing you need to do is update your patron-facing website copy/logos and other materials to reference the new RBdigital app (see links above). We think it would be extremely beneficial to notify your
patrons about these changes via email and other communication mechanisms.
Please direct any questions to your account representative or
support group.
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