[Conntech] New Workshop: Black Belt Librarians: Security that Works!

[Kris Abery]

The Connecticut State Library and the Connecticut Library Consortium present a NEW workshop:

Black Belt Librarians: Security that Works!
Warren Graham, a nationally renowned expert on day-to-day library security procedures, will present an exciting full-day program on creating a more secure work environment. No matter what department you work in at your library, you won't want to miss Warren as he presents this interactive and entertaining workshop. Topics to be covered include how to advise patrons of rules in a way that will most ensure compliance and how to recognize the levels of emotion that a patron may be in and how best to respond. Also to be covered are the essential elements of a truly effective library security plan. By utilizing the "real world" suggestions that are offered by Warren all levels of library staff will be able to handle problem patron situations with more confidence and authority. 

At the end of this session, participants will:

Know the maxims of security in the library 
Have a strategy for documentation of security problems and incidents
Know the essential elements of a truly effective security plan

Instructor: Warren Graham is nationally renowned as an expert of day to day library security procedures. He has been a security professional for twenty-five years and he spent the last seventeen years as the Security and Safety Manager for the Public Library of Charlotte and Mecklenburg County, developing and overseeing their program. He retired in August of 2006 to establish Warren Graham Training and Consulting. Mr. Graham is the author of Black Belt Librarians: Every Librarian's Real World Guide to a Safer Workplace.

Friday, May 23, 2008
9:00 a.m. - 4:00 p.m.
Wallingford Public Library Meeting Room
Fee:$45.00  Limit: 65
(includes light breakfast and lunch) 

REGISTRATION: Access the Continuing Education Calendar of Events at: http://evanced.info/cslib/evanced/eventcalendar.asp . The events that require sign up are designated by the underlined event titles. To register for a workshop, click on the underlined event title. Enter the following information: FIRST NAME, LAST NAME, PHONE NUMBER, EMAIL ADDRESS, NAME OF YOUR LIBRARY, SPECIAL ACCOMMODATIONS REQUIRED, NOTES (for additional instructions). Click on COMPLETE REGISTRATION when done. First time users will be prompted to enter an address. Please enter YOUR LIBRARY ADDRESS.  Once completed you will receive a event confirmation form. You will be mailed an invoice for the workshop. Please include a copy of the invoice with your payment. Checks must be made payable to the Connecticut State Library and sent to: Fiscal Services, Connecticut State Library, 231 Capitol Avenue, Hartford, CT 06106. IMPORTANT NOTE: Cancellations require 72 hour notice (3 business days, excluding weekends & holidays) or you will be invoiced. (Attendee will automatically be placed on a waiting list if they miss 3 events in 6 months that require 72 hour cancellation notice.) It is therefore important that you sign-in on the workshop attendance sheet. For more information contact: Kris Abery at kabery at cslib.org