Dear colleagues:

  I was wondering if any of you have any experience or a procedure that help in dealing with an employee of bad body odor.

  Employees in a department have reported complaints against one of their colleagues who recently joined  , stating that he has bad body odor in general and halitosis. The manager approached his in a discrete way to address the issue and he informed the manager that he has a "medical condition" which causes the bad odor.

  Some coworkers believe it is a hygiene issue and HR is trying to validate the medical concerns as it can have them handle the situation differently.

  Please share any thoughts or previous experiences particularly as it relates to protecting this employee's privacy and how to ensure the correspondence with HR should be.

  We already let them know, that we will need to get the employee's consent if we were to disclose the nature of any medical condition and otherwise, we will only be able to say whether or not we have identified a "medical condition" that can cause such symptoms in which case, we can request special accommodations for him.

Thanks and look forward to your feedback,

Enass

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