[CASL-L] New Firefox Issue in EBSCO and How to Correct It

[Hansen, Eric A]

Cross-posted; please excuse duplication. Please forward as appropriate.

EBSCO has made a change to its systems that, when clicking on an individual EBSCO database, may cause Firefox to bring up a message that says, "This Connection is Untrusted." If this does occur when attempting to connect to any of iCONN's EBSCO resources, click or tap on the link called "I understand the risks" and then click or tap on the "Add Exception" button. You will then see a new window called "Add Security Exception." In this window, make sure the "Permanently Store This Exception" checkbox in the lower left hand corner is checked, and then click or tap on the "Confirm Security Exception" button. This action should correct the problem from that point on.

Best to all,

Eric Hansen
Electronic Resources Coordinator
iCONN.org
786 South Main Street
Middletown, CT 06547-5101
Tel. 860.704.2224
888.256.1222 (in CT)
Fax 860.704.2228
Eric.A.Hansen at ct.gov<mailto:Eric.A.Hansen at ct.gov>
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