[CASL-L] FW: OneClickdigital WMA update

[Hansen, Eric A]

Cross-posted; please excuse duplication. Please forward as appropriate.

For libraries with OneClickdigital users, please see the forwarded message below. Please note that not all OneClickdigital users will be affected by this. Please direct questions to OneClickdigital at:

877-77-AUDIO / 877-772-8346.

Eric

[cid:image001.jpg at 01D050D6.8BB2D200]
Eric Hansen | Electronic Resources Coordinator | Eric.A.Hansen at ct.gov<http://mailto:Eric.A.Hansen@ct.gov> |Office: (860) 704-2224
Division of Library Development<http://libguides.ctstatelibrary.org/dld/home>
www.ctstatelibrary.org<http://www.ctstatelibrary.org> | 786 South Main Street Middletown CT 06457 | Fax: (860) 704-2229

From: support at oneclickdigital.com [mailto:support at oneclickdigital.com]
Sent: Tuesday, July 07, 2015 11:51 AM
To: OneClickdigital
Subject: OneClickdigital WMA update
Importance: High


Dear OneClickdigital customer,

As of 7/13/15, Microsoft will no longer be supporting DRM (digital rights management) for WMA files for eAudio.  This is a technical issue that will have an impact on some of your OneClickdigital users.  Anyone that currently downloads encrypted WMA titles using the OneClickdigital Media Manager or downloads encrypted eAudio manually (as Zip files) will no longer be able to do so as of 7/13.

We've taken steps to make sure that users are aware of this, and we will be changing our website and the Media Manager to ensure that your patrons are aware of this new limitation.  Please note, although this issue affects all WMA files, only patrons who utilize the Media Manager will be impacted by the change.

All eAudio titles in your library's collection, including the previously indicated WMA files, will continue to be available through streaming on the OneClickdigital site and for downloading through all versions of the OneClickdigital app.  Again, this impact of the Microsoft refusal to support encrypted WMA files will only impact the patrons who are attempting to download with the Media Manager or through manual transfer.

We apologize for any inconvenience this may cause and appreciate your understanding of the situation.

Thank you.

The Recorded Books Team
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