Cross-posted; please excuse duplication.   Please forward as appropriate.

 

Everyone:

 

Here is an update from EBSCO:

 

Customer Satisfaction has received multiple reports of users experiencing difficulty logging into EBSCO Admin.  Our engineers are actively working to address this issue.  EBSCOhost and EBSCO Discovery Service are not impacted by this issue.  If you experience access issues to EBSCOhost or EBSCO Discovery Service, please contact Support.  We apologize for the inconvenience.
Updated October 19, 12pm EDT. 

 

If you are unable to authenticate to researchIT CT EBSCO databases, EBSCO Support can be reached at:

 

support@ebscohost.com

(800) 758-5995

 

If you choose to report an issue by e-mail to the address above, please copy it to me at Eric.A.Hansen@ct.gov

 

Eric

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Eric Hansen | eGO and researchIT CT Coordinator | Eric.A.Hansen@ct.gov |Office: (860) 704-2224
Division of Library Development
www.ctstatelibrary.org | 786 South Main Street Middletown CT 06457 | Fax: (860) 704-2228