A call to Follett Tech Support will yield someone to walk through the steps as she makes the selections. They are very understanding and friendly.

Stephanie Patterson
Southington High School Library 
"Building character with critical thinking, creativity,
 collaboration and communication."

tel: 860.628.3229 x 11335
From: CASL-L <casl-l-bounces@mylist.net> on behalf of Powe, Kymberlee <Kymberlee.Powe@ct.gov>
Sent: Tuesday, September 22, 2020 3:02 PM
To: Cas-l Listserv <casl-l@mylist.net>
Subject: [CASL-L] Question about Follett from the Goodnight Moon listserv
 

CAUTION: This message has originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email.

Hi CASL,

I saw a questions posted on one of our listservs and though I would repost it here in case anyone has any insight. Feel free to reach out to Danielle directly if you have any information.

 

Hello! I am looking for school media specialists who use Follett Destiny. I am trying to help my daughters’ school media specialist and figure out, on the admin side, how she can change it so that the kids can both place a hold OR remove the hold from their account. Right now, once the hold is placed, the students can only see it as holds available on their account. In order to remove it, it needs to be done on the end of the media specialist. I emailed their tech support to check for her, but I am just crowd sourcing here, too!

 

Thank you in advance!

Danielle

 

Danielle Valenzano

Young Adult Librarian, Milford Public Library

Secretary, CT Library Association

57 New Haven Ave

Milford, CT 06460

dvalenzano@milfordct.gov

Phone: 203-701-4554

 

 

Best,

Kym

 

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Kymberlee Powe | Children and YA Consultant | Kymberlee.Powe@ct.gov | Office: (860) 704-2207 | https://libguides.ctstatelibrary.org/dld/children | 786 S. Main St. Middletown, CT 06457| Fax: (860) 704-2228