Stop Burnout: Five Steps to Re-Energize Your Work for Your Best Year Ever with Jean Baur

Burnout is real and affects all industries and employees at every level from CEO's to administrative assistants. In some professions, like medicine, it's rampant and has damaging consequences. Learn what burnout is and isn't, why it's dangerous, and strategies and tools for addressing it. In this interactive Zoom workshop, you'll explore how to: recognize burnout and share best practices and you'll examine 8 customer service tools: Patience, Empathy, Negotiation skills, Listening/Communications, Self-Control, Depersonalization, Humor and Flexibility. Tailored to the specific needs of your organization, Jean interviews several participants as part of her preparation to ensure a clear understanding of how burnout is affecting your library's culture and morale.

Tuesday, January 9, 2024 from 10:00-12:00 | REGISTER

Gail Hurley | Professional Development Coordinator, CT State Library, Division of Library Development | Gail.Hurley@ct.gov | Office: (860) 704-2223
http://libguides.ctstatelibrary.org/dld/home | 786 South Main Street Middletown CT 06457 | Fax: (860) 704-2228

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