Have you tried reaching out to Bradley Bullis to see if he can help?  He is the expert on all things Research IT CT with the state.

bradley.bullis@ct.gov

Jen L.

On Wed, Jan 10, 2024 at 9:07 AM Galante, Jacqueline via CASL-L <casl-l@mylist.net> wrote:
I've been having issues as well. I submitted a ticket to my IT department, but haven't heard back. I would also appreciate any information available.
Jackie Galante
Library Media Specialist
Fairfield Woods Middle School
Fairfield, CT

From: CASL-L <casl-l-bounces@mylist.net> on behalf of Cerra, Lori SNIS Teacher - Library Media Specialist <cerral@newmilfordps.org>
Sent: Tuesday, January 9, 2024 3:37 PM
To: Cas-l Listserv <casl-l@mylist.net>
Subject: [EXTERNAL][CASL-L] Researchit CT connection issues?
 
Hi All,
I've been having some trouble with Researchit CT lately. I get the error message seen below. It's inconsistent but has been happening over the last few weeks. My tech department says it's an Ebsco issue. In addition, I don't see any graphics and typically need to follow several links to get to an article. Has anyone else experienced this?
Thanks for any information you can provide. 
image.png

--
Lori Cerra
Library Media Specialist 
Sarah Noble Intermediate School
25 Sunny Valley Road
New Milford, CT 06776
_______________________________________________
CASL-L mailing list
CASL-L@mylist.net
https://mylist.net/listinfo/casl-l