Happy new year, everyone!

Our school district switched from Level Data to Class Link as its "bridging software" from PowerSchool to Destiny this year.  That is how our student records sync in Destiny.  We are absolutely stalled.  Our records have not been updated this year. Our students are stuck in last year while new students are not in the system.  Our tech people have told us they are not getting any response from Follett despite tech tickets and calls.

Has anyone else experienced this?  Does anyone have any thoughts?

Thanks very much for any illumination.

Gail