From: Bridget Page
Sent: Monday, April 08, 2019 3:46 PM
To: 'teresa.cummins@seattlechildrens.org' <teresa.cummins@seattlechildrens.org>; 'terri.thrasher@cchmc.org' <terri.thrasher@cchmc.org>; 'Burt, Sharon' <BURT@email.chop.edu>; 'patricia.higazi@chkd.org' <patricia.higazi@chkd.org>; 'Andra, Michelle, Y' <myandra@cmh.edu>; 'michelle.gochnour@seattlechildrens.org' <michelle.gochnour@seattlechildrens.org>; 'Peterson, Michele' <michele.peterson@seattlechildrens.org>; 'nbourbon@luriechildrens.org' <nbourbon@luriechildrens.org>; 'mgmadden@texaschildrens.org' <mgmadden@texaschildrens.org>; 'cwolzmuth@childrenscentralcal.org' <cwolzmuth@childrenscentralcal.org>; 'Henry.Birtcher@nationwidechildrens.org' <Henry.Birtcher@nationwidechildrens.org>; Bridget Page <Bridget.Page@cookchildrens.org>; 'ahermanson@chla.usc.edu' <ahermanson@chla.usc.edu>; 'JamesWR@archildrens.org' <JamesWR@archildrens.org>; 'mcoh-eh-owner@mylist.net' <mcoh-eh-owner@mylist.net>
Subject: Questions for organizations providing primary care in employer-sponsored clinics.

Friends,

If you can answer these and let me know this week your responses, that would be fabulous!  Working through this process to include a Primary Care Clinic into our system.

Bridget Page

1. What is your organizations total health care spend?
2. What do you spend on your primary care clinics?
3. Do you offer a PCMH based clinic, preventative care, acute care, chronic condition management, or occupational medicine?
4. Please describe the good and the bad of your overall experience in offering primary care to members.
5. Do you use a vendor partner or provide services with your own staff?
6. How many employees and spouses would you estimate have access to these services and also work or live in the serviceable area?
7. What percentage of these employees and spouses have used your primary care services?
8. Have these services increased member utilization and or the overall cost of primary care?
9. Have these services had a positive impact on the following:

• Helping better manage your health care cost (decreasing your spend/trend)
• Management of chronic conditions
• Preventing or lowering overall group health risk
• Productivity
• Organizational culture
• Retention
• Recruiting
• Anything else we didn't mention

Lowering health care cost in other areas (for example, in ER over utilization, unnecessary speciality costs, imaging or helping manage pharmacy costs).

10) On a scale of 1-10 (10 being completely satisfied), how satisfied are you with the individuals or vendors partner managing your clinic?

11) Anything you would like to improve or would have done differently in managing your clinic(s)?