Hello,

My employer is looking at providing an onsite primary care clinic for our employees and their adult dependents in addition to our current occupational health offerings.  We are in the process of gathering data on these clinics and would appreciate your input on the following questions (you can only answer questions you are knowledgeable about or feel comfortable answering):

1. What is your organizations total health care spend?
2. Do you offer a patient centered medical home (PCMH) style clinic or focus on subsets such as preventative care, acute care, chronic condition management, or occupational medicine?
3. What do you spend on your primary care clinics?
4. Do you use a vendor partner or provide services internally?
5. How many employees and adult dependents would you estimate have access to these services and also work or live in the serviceable area out of your total population?
6. What percentage of these employees and adult dependents have used your primary care services?
7. Have these services increased member utilization and or the overall cost of primary care?
8. Have these services had a positive impact on the following:

• Helping better manage your health care cost (decreasing your spend/trend)
• Management of chronic conditions
• Preventing or lowering overall group health risk
• Productivity
• Organizational culture
• Retention
• Recruiting
• Lowering health care cost in other areas (for example, in ER over utilization, unnecessary speciality costs, imaging or helping manage pharmacy costs)
• Anything else?

10) On a scale of 1-10 (10 being completely satisfied), how satisfied are you with the individuals or vendors partner managing your clinic?

11) Anything you would like to improve or would have done differently in managing your clinic(s)?

I know this is a long list but all information is appreciated! 

Sumeet Batra, MD, MPH

Medical Director, Occupational Health Services

Cook Children’s Health Care System

801 7^th Avenue

Fort Worth, TX 76104

(682) 885-3837

(682) 885-6717 (fax)