Craig Uejo MD, MPH, FACOEM

Corp VP, Chief Quality Officer

Medical Director Occupational Health and Safety

Scripps Health

Tel 858-678-6963

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Dear colleagues,

I am SO sorry to bother you, but Stanford’s attempting to metric or benchmark the Workers Comp appointments here to optimize staffing and want to know what others are doing. Would you be able to answer these quick questions?

 

1. What is the size of the workforce that your workers comp program is responsible for? 17,000+
2. How many RNP/PA/MD do you have in Workers Comp? 6 NP’s/1 MD to supervise and opine on AOE/COE/PD, etc (2 internal onsite clinics to manage 5 hospitals and 40+ clinics/ASC’s) 90% of our care is run through these two clinics from cradle to grave.

 

3) How long (eg. 60 minutes) is a NEW patient worker's comp appt with the provider? 30min – if scheduled

 

4) How long is a follow-up worker's comp appt with the provider?15 min on the schedule

 

5) How many case managers do you have? 5 internal NCM (2 RNS’/3 LVN’s) – each injury claim is assigned a NCM.

 

6) Any idea How many New injuries you see each week? 25 (mixture of first aid/MO/indemnities)

 

7) How many WC cases are filed at your place per year? APPROX is fine! Approximations: 800 MO/Indemnities and 500 first aids.

 

 

THANK YOU SO MUCH!

Wendy

 

Wendy Todaro Thanassi MD, MA, MRO

Medical Director, Workforce Health

Clinical Professor, Primary Care and Population Health Science

 

Stanford Medicine

300 Pasteur Dr., H0124

Stanford, CA 94303

Cell: 650-380-1131

thanassi@stanford.edu

 

Veterans Affairs Palo Alto Health Care System

3801 Miranda Ave, MC 11-EH

Palo Alto, CA 94304

Wendy.thanassi@va.gov