Our organization is making the switch from CPI to Gracie Medical Defense. I don’t know anything about costs, etc. We were very impressed at the hands-on training and the focus on keeping everyone safe. They
appear to have a robust de-escalation as well. They have solutions for situations that CPI doesn’t address.
https://graciemedicaldefense.com/
Amy Olson COHN-S, MS, RN
Director- Occupational Health

1919 E. Thomas Rd. Phoenix, AZ 85016
(602) 933-5647
From: MCOH-EH <mcoh-eh-bounces@mylist.net>
On Behalf Of Thorne, Craig via MCOH-EH
Sent: Monday, January 26, 2026 8:30 AM
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Cc: Thorne, Craig <THORNEC@ccf.org>; Withrow, Ashley <WITHROA@ccf.org>
Subject: [EXTERNAL] [MCOH-EH] De-escalation training to prevent workplace violence
Good morning, All, We are curious to know what de-escalation training vendor/partner you are using and might recommend. Thank you for sharing. _________________________________________________________
Craig D. Thorne, M. D. ,
MPH, MBA, FACP, FACOEM
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prvs=0486f1dcdb=mcoh-eh-bounces@mylist.net.
Good morning, All,
We are curious to know what de-escalation training vendor/partner you are using and might recommend.
Thank you for sharing.
_________________________________________________________
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Craig D. Thorne, M.D., MPH, MBA, FACP, FACOEM
Medical Director | Occupational Health
25900 Science Park Drive, AC248 | Beachwood, OH 44122
(216) 630-2078 (mobile) |
THORNEC@ccf.org
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