Craig - When I was a corporate medical director for some 30 years; for the first 20 years we had internal in house EAP. It reported to me and was one excellent MFCC who was based in an office inside our on site clinic. One person for about 5000 employees although he would meet with people in person or by phone and if he could help in 1-3 visits he would and if higher level psychologist or psychiatrist or more visits were needed he could get people right in to prevetted providers. EAP had a budget for the above. It worked great. When we moved in 1999-2000 to Optum there were issues I’d hear about by employees and dependents who had to repeat their issues multiple times to different people, and then were not be able to get appointments with psychologists and psychiatrists EAP had referred them to in a timely manner. At UCLA there is an  on site counseling center for employees and for physicians a separate preset panel of psychologists and psychiatrists who are available to see the physicians quickly and at a care level the UCLA physicians expect as opposed to via the benefit plan or the counseling center on site. These options also got excellent reviews. Happy to chat further. Warner Hudson MD FACOEM FAAFP 
On Wed, Jul 15, 2026 at 11:52 AM Sonya Meyers <smeyers@gmail.com> wrote:
Hi Dr. Thorne,

When I was at the University of Illinois,at Chicago, the EAP counselor was a dynamic part of occ med/employee health, helping struggling employees/residents as well as providing documentation for employees/residents who needed intervention.  

She helped run the list for internal employees who had a referral to her. 

The UIC College of Medicine campus has both union and non union employees and EAP seemed to work well for most people. 
She was neutral, professional, and provided community referrals. 

Thank you, 

Sonya Meyers, MD MPH FACOEM
Sent from my iPhone

On Jul 14, 2026, at 10:01 PM, Thorne, Craig via MCOH-EH <mcoh-eh@mylist.net> wrote:



Good afternoon, everyone,

 

Does anyone have an internal EAP program, or a hybrid model with a third-party vendor?

 

If so, what does your staffing model look like, including the number of dedicated staff per covered employees.

 

Thank you.     

_________________________________________________________

 

 

Craig D. Thorne, M.D., MPH, MBA, FACP, FACOEM

Medical Director | Occupational Health

25900 Science Park Drive, AC248 | Beachwood, OH 44122  

(216) 630-2078 (mobile) | THORNEC@ccf.org

 

Please do not feel obligated to respond outside of your normal work hours.

 

 


Please consider the environment before printing this e-mail

Cleveland Clinic is a nonprofit, multispecialty academic medical center that's recognized in the U.S. and throughout the world for its expertise and care. Visit us online at http://www.clevelandclinic.org for a complete listing of our services, staff and locations. Confidentiality Note: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. Thank you. ---------------------------------------
The MCOH-EH List has always been moderated by members of the ACOEM Medical Center Occupational Health Section. It is currently moderated by Joe Fanucchi MD FACOEM.
List membership is free, but only subscribers may post to the list.
To post send messages to: mcoh-eh@mylist.net
To become a subscriber, or to change your subscription options (turn off email while you're on vacation, etc):   http://www.mcoh-eh.net
MediTrax / Occupational Health Systems, Inc. provides financial support to ensure the list remains a free resource for the occupational health community.
---------------------------------------
List archives (public): http://mylist.net/archives/mcoh-eh/
---------------------------------------
Send administrative requests to: drjoe@meditrax.com
---------------------------------------
When replying to a message, PLEASE delete all footers, and all messages to which you're NOT replying.
---------------------------------------
The MCOH-EH List has always been moderated by members of the ACOEM Medical Center Occupational Health Section. It is currently moderated by Joe Fanucchi MD FACOEM.
List membership is free, but only subscribers may post to the list.
To post send messages to: mcoh-eh@mylist.net
To become a subscriber, or to change your subscription options (turn off email while you're on vacation, etc):   http://www.mcoh-eh.net
MediTrax / Occupational Health Systems, Inc. provides financial support to ensure the list remains a free resource for the occupational health community.
---------------------------------------
List archives (public): http://mylist.net/archives/mcoh-eh/
---------------------------------------
Send administrative requests to: drjoe@meditrax.com
---------------------------------------
When replying to a message, PLEASE delete all footers, and all messages to which you're NOT replying.