[CASL-L] Assertiveness Training: Getting Your Point Across (Nicely) - Wed., Mar. 13th (S. Windsor PL)

[Abery, Kris]

The following Continuing Education workshop has been scheduled for March 13, 2013. To register access the Continuing Education Calendar of Events @ http://evanced.info/cslib/evanced/eventcalendar.asp



Assertiveness Training: Getting Your Point Across (Nicely) - Wed., Mar. 13th (S. Windsor PL)

Sponsored by the Connecticut State Library the CLA Customer Service Committee



The program is designed for all professionals who want to gain skills dealing more cooperatively and constructively with bosses, co-workers, friends and family members. Understand the differences between assertive, aggressive, passive, and passive aggressive behaviors. Learn how to communicate what's on your mind in a positive, proactive way; that gets results. Discover underlying messages you are unknowingly conveying with your body language, voice, and word chose choice. Learn strategies to increase your comfort level and gain more confidence in your day to day communications. There will be activities and role playing opportunities to reinforce and support your skills



























Kris Abery
Continuing Education Coordinator
Connecticut State Library
231 Capitol Avenue
Hartford, CT 06106
Tele: 860.704.2206
Fax: 704.2228
Facebook: https://www.facebook.com/CTStateLibrary
Twitter: http://twitter.com/#!/LibraryofCT

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