[CASL-L] Ask Google to make Gmail accessible for ALL library users

[Irene Kwidzinski]

FYI

Sent from my iPad

Begin forwarded message:

> From: <catebloomquist at gmail.com>
> Date: January 21, 2014 at 7:12:23 PM EST
> To: aladnow at ala.org
> Subject: [aladnow] Ask Google to make Gmail accessible for ALL library users
> 
> Hi everyone - I'm a new MLIS grad and recently became aware of a significant
> barrier to digital inclusion I'd like to tell you about. We are all aware of
> the vital role libraries play in bridging the digital divide. For people who do
> not otherwise have access to computers or the Internet, libraries are a place
> where they can search and apply for jobs, stay connected with friends, and
> access government services. Email’s central role in all of these activities
> means that libraries frequently assist new online users in setting up email
> accounts. Many libraries prefer Gmail for this task because of Gmail’s high
> spam-filtering capabilities, an important consideration for new online users
> who may not be familiar with Internet security and fraud threats. However,
> libraries face a significant challenge in helping users take this essential
> first step to online participation because of Gmail’s email account
> verification process, which frequently requires text message verification. This
> presents a significant barrier for patrons who do not have cell phones (whether
> by choice or because they can't afford them). This often means they must rely
> on someone else to "lend" them their cell phone number just so that they can
> establish an account. As I researched this issue, I learned that this is a
> common problem faced in public libraries as well as other community literacy
> organizations. 
> 
> Please advocate for your users and join me in asking Google to offer an
> alternative for libraries and community literacy organizations. You can view
> the petition here:
> http://www.change.org/petitions/google-please-make-gmail-universally-accessible
> 
> If you are in agreement, I'd also appreciate you sharing the link and
> information with others in your organization. Thank you!
> Welcome to the Aladnow Listerv! To unsubscribe to this list, please click "Unsubscribe" at the bottom left hand corner of this screen.
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