[CASL-L] OneClickdigital Support During the Holidays

[Hansen, Eric A]

Cross-posted; please excuse duplication. Please forward as appropriate.

FYI.

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Eric Hansen | Electronic Resources Coordinator | Eric.A.Hansen at ct.gov<http://mailto:Eric.A.Hansen@ct.gov> |Office: (860) 704-2224
Division of Library Development<http://libguides.ctstatelibrary.org/dld/home>
www.ctstatelibrary.org<http://www.ctstatelibrary.org> | 786 South Main Street Middletown CT 06457 | Fax: (860) 704-2229

From: RBDigital Support [mailto:yoursupport at recordedbooks.com]
Sent: Tuesday, December 22, 2015 4:09 PM
To: Hansen, Eric A
Subject: Re: [Request ID :##22356##] : Test Message


Hello Eric,

We wanted to reach out to you and share our live Support availability for this holiday season.



The RBdigital Support offices will be closed December 24th through December 27th in observance of the Christmas holiday and  closed December 31st, 2015 through January 3, 2016 for observance of the New Year's holiday.



Support requests will be processed in the order received on Monday, December 28th and January 4th 2016.  In anticipation of higher than average ticket volumes during this period, please allow additional time for a response to issues.



We wish you the happiest of Holiday Seasons.



Sincerely,
Leanne Nagle
RBdigital Support Team
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