[CASL-L] Seats Available: Introduction to Word 2010 & Introduction to Excel 2010 (Willimantic LSC)

[Abery, Kris]

The following workshops have been scheduled for December 11th at the Willimantic Library Service Center. To register click on the links below or access the CE Calendar @ http://evanced.info/cslib/evanced/eventcalendar.asp

Introduction to Word 2010 - Tues., Dec. 11th (Willimantic LSC) 9:00 - 12:00
You may already be familiar with creating basic documents or adding images to Microsoft Word, but did you know you can also add shapes, charts, and tables, as well as create mailing labels and bibliographies? In this workshop, you will explore these tools and more.

Register @ http://bit.ly/QaBwRR

Introduction to Excel 2010  - Tues., Dec. 11th (Willimantic LSC) 1:00 - 4:00
Learn how to create basic spreadsheets using Microsoft Excel 2010. In this hands-on course you will learn how to enter, format, and sort data, as well as create charts and perform basic mathematical functions. We will also dress-up our documents with images and word art.

Register @ http://bit.ly/WxYpS0


December OCLC/WebJunction Webinars:



Outreach Programs in Rural Communities: Simple Steps for Surprising Results - Dec.  6, 2012 @ 2 pm EST

Registration: http://www.webjunction.org/events/webjunction/Outreach_Programs_in_Rural_Communities.html



The PEARL Promoting and Enhancing the Advancement of Rural Libraries) Project has been successful in helping Texas rural librarians reach out to groups and organizations in their communities and to raise visibility of and appreciation for their libraries. Community outreach plans, designed to identify and fill a need in the community, are at the heart of this unique model. The process is supported by an actionable template which leads participants from community assessment, through strategic planning, to implementation, and concludes with evaluating outcomes. This webinar, co-sponsored with WebJunction and the Association for Rural & Small Libraries, will explore the outstanding results achieved by participants in the PEARL project and share how community outreach plans have led to unexpected outcomes and some surprising results.



What Would Walt Do?: Quality Customer Service for Libraries - Dec. 12, 2012 @ 1 pm EST

Registration: http://www.webjunction.org/events/webjunction/What_Would_Walt_Do.html



Looking for some magic to improve customer service in your library? The Disney Institute on Quality Service  has set high standards for creating a quality customer experience and their ideas can be applied at your library. Our panel of Colorado librarians attended the Disney Institute Quality Service preconference sponsored by ALA's LearnRT at the annual conference in Anaheim in 2012. Since then, they've been waving their magic wands to improve customer service in Colorado libraries and they'd like to share their discoveries with you. Learn how to define quality service, set a common purpose for all library staff, and better understand your customers. You'll walk away with ideas to make your library's customer service sparkle.




ONLINE LEARNING OPPORTUNITIES: WEBJUNCTION CONNECTICUT

If you are unable to attend a workshop visit  WebJunction Connecticut to find over 350 online courses http://www.webjunction.org/partners/connecticut.html



To Preview the Course Catalog:  https://oclc.plateau.com/plateau/user/site/browseCatalog.do  OR  Request Course Access visit: https://www.webjunction.org/find-training/request-access/



Free online courses for Connecticut library staff through the WebJunction Connecticut website. The course list includes, but is not limited to:

A+ Essentials 2009: Troubleshooting Computers and Printers

Accompanying the Young Reader: Helping the Reader Choose Appropriate Books (LibraryU)

Basic Presentation Skills: Delivering a Presentation

Customer Service Fundamentals: Building Rapport

Developing Motivating Messages (LibraryU)

Google(tm) Apps

JavaScript Language Basics

Keeping It Simple: Developing a Marketing Plan for Your Library

Marketing Essentials

Merchandising That Works

Planning Story Times for Children

Readers Advisory Services

Web Development Fundamentals



























Kris Abery
Continuing Education Coordinator
Connecticut State Library
231 Capitol Avenue
Hartford, CT 06106
Tele: 860.704.2206
Fax: 704.2228
Facebook: https://www.facebook.com/CTStateLibrary
Twitter: http://twitter.com/#!/LibraryofCT

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