[CASL-L] EBSCO System Issue Again

[Hansen, Eric A]

Cross-posted; please excuse duplication.   Please forward as appropriate.

Everyone:

Here is an update from EBSCO:

Customer Satisfaction has received multiple reports of users experiencing difficulty logging into EBSCO Admin.  Our engineers are actively working to address this issue.  EBSCOhost and EBSCO Discovery Service are not impacted by this issue.  If you experience access issues to EBSCOhost or EBSCO Discovery Service, please contact Support.  We apologize for the inconvenience.
Updated October 19, 12pm EDT.

If you are unable to authenticate to researchIT CT EBSCO databases, EBSCO Support can be reached at:

support at ebscohost.com<mailto:support at ebscohost.com>
(800) 758-5995

If you choose to report an issue by e-mail to the address above, please copy it to me at Eric.A.Hansen at ct.gov<mailto:Eric.A.Hansen at ct.gov>

Eric
[cid:image001.jpg at 01D050D6.8BB2D200]
Eric Hansen | eGO and researchIT CT Coordinator | Eric.A.Hansen at ct.gov<http://mailto:Eric.A.Hansen@ct.gov> |Office: (860) 704-2224
Division of Library Development<http://libguides.ctstatelibrary.org/dld/home>
www.ctstatelibrary.org<http://www.ctstatelibrary.org/> | 786 South Main Street Middletown CT 06457 | Fax: (860) 704-2228

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