[CASL-L] Destiny slow during circulation

Sarah Lynch sarah_lynch at whps.org
Tue Oct 2 10:26:45 PDT 2018


Hi all,

Our district has been experiencing issues with Destiny being slow during
circulation (both checking in and out). We thought it was our server, but
apparently it is not just our district. I figured I would send this out to
the state in case other districts are having the same issue.

I am in a professional learning community on Facebook and the same Destiny
issues we are having were raised as a concern and there are librarians from
all over the country. There was a message from the Follett team who has
been working since early last week to resolve the issues and in that
message it says "Destiny 16.0 also included other system improvements that
may require additional changes if you have older server hardware. If you
are experiencing slow circulation response times, please have your district
technical team contact Follett Destiny Technical Support team so we can
take a look. Please call 1-888-511-5114 Option 3 and then Option 2."

Sarah

Sarah Lynch, National Board Certified Library Media Specialist
Wolcott Elementary- West Hartford Public Schools
71 Wolcott Rd., West Hartford, CT 06110
Telephone: 860-561-2300 Ext. 3638

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