[CASL-L] Epic's Time Change

[Pellegrino, Janice]

Hi Gail -

I work as a contractor for Epic and I passed along your concern to my
supervisor who routed it to their customer service team. Hopefully we'll
hear something back soon.

Thanks!

Janice

On Tue, Nov 9, 2021 at 9:06 AM Gail Nelson <gwnelson100 at gmail.com> wrote:

> Hi everyone,
>
> I have found Epic to be an AMAZING source for research for all my K-4
> students.  I often put together collections of books for a grade level to
> use to research a topic.  Unfortunately, I have Computer Literacy classes
> scheduled in the last time period of every day.  Unfortunately, Epic has
> changed their hours and if students are not logged in before 3pm or if they
> accidentally log out instead of closing a book, they are "locked out."  A
> notice appears advising students they need to ask a parent to subscribe.
>
> This has been a very sad inconvenience this year.  I fully support Epic's
> need for support from families and I often advocate for this with students'
> families.  This is a free resource and I'm very grateful for it.  I have
> been considering asking Epic if they might reconsider this time change,
> which feels a bit presumptuous because it's free!
>
> I'm curious if anyone else has run into this or has any information about
> why they made this change.
> Thanks!
>
> Gail Nelson
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> CASL-L at mylist.net
> https://mylist.net/listinfo/casl-l
>


-- 
*Ms. Janice Pellegrino, M.P., M.L.S.*
*Teacher Librarian*
*Frank Scott Bunnell High School*
*Stratford, CT 06614*
*203-385-4250 x3491*
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