[MCOH-EH] EHR satisfaction query

[Erin McLaughlin]

Good morning,

I come from a 13,000 employee system.
Our system is the result of a merger and half of our Occupational Health
department uses Agility and the other half uses ReadySet, therefore, I have
had significant experience with both.
Below is a pro and con list for both systems.  Neither system is great,
which is why we have recently entered into an agreement with Enterprise
Health. Enterprise Health will become our system EHR for all Occupational
Health functions.

Agility
-UI is not intuitive and the majority of actions take a lot of clicking.
It's incredibly frustrating to use.
-The UI feels a product that came out in the 1990s. It doesn't seem like
NetHealth has put a lot of effort into updating Agility.
-When running reports you literally can't do anything else in the system.
If a report takes several hours you would need a second account to be able
to go in and document.
-There are limitations to what you can include in reports.
-The account reps are very slow to respond to emails. That being said I
have had a very positive experience with their IT support team.
-In order to create customized forms you need to purchase a separate
subscription to adobe.
-I have very few pros, however, in comparison to ReadySet, Agility gives
you an option to document phone encounters and it's easier to schedule
appointments

ReadySet/Cority
-Great UI. User friendly and easy to train new staff
-Reports can be run in the background while doing other work, however,
lately reports can take hours to run. This could be problematic during a
regulatory visit.
-Lack of ability to customize surveys and forms is a huge con. Cority
doesn't even offer to work with you on this. If you make a request you get
a simple "no."
-Case management is challenging. You need to open a clunky progress note or
continually edit an existing note in order to track updates. We ended up
designing our own tracking system using Microsoft.

Happy to answer any specific questions about either system.

Sincerely,
Erin McLaughlin, MD MPH
Medical Director
Occupational Health
Nuvance Health

On Thu, Sep 22, 2022, 11:33 PM wendy thanassi <wendy.thanassi at gmail.com>
wrote:

> Hello,
>
> I'm in a quandary having spent WAYYY too many years of my life suffocated
> by paper medical records and handicapped by the lack of adequate report
> methods....
>
> Would you please tell me what OHS EHR programs you're using AND IF YOU
> LIKE OR DON"T LIKE ... AND... IF YOU BUILT SOMETHING IN EPIC, how many
> years did it take and does it work yet?
>
> I am most interested in:
> Cority/Axion Ready-Set
> Enterprise Health
> or homegrown EPIC
>
> We just heard that
>
>    - Brown is going to Enterprise
>    - Stanford U uses Enterprise
>    - UCLA is 3 years into a bifurcated (WC / EHS) Epic build, in progress
>    - St. Luke's uses UL's OHM program (not happy)
>
>
> Feel free to reply to me directly if you don't think the answers are
> useful to others.
>
> Thanks!
> Wendy Thanassi
> Stanford (yep, new job!)
>
> On Thu, Sep 22, 2022 at 7:54 PM Wendland, Douglas <
> Douglas.Wendland at slhduluth.com> wrote:
>
>> Good morning Charlie.
>>
>> We converted to EHR  more than 15 years ago and are on our 3rd brand.
>> None were compatible with occupational medicine outside of injury care.  We
>> scanned all OSHA Standard records into the EHR and continue to do this as
>> our system is not compatible with non-E&M services.  Injury care visits
>> from before implementation were scanned and now are part of the EHR. We
>> also use OHM in parallel with our general EHR for internal employee health
>> and for a few outside companies for things like hearing conservation and
>> respiratory protection.
>>
>>
>>
>> As it stands, all  occupational medicine records are available with
>> varying degrees of difficulty.
>>
>>
>>
>> Good luck,
>>
>> Doug
>>
>>
>>
>> Douglas M Wendland, MD, MPH
>>
>> St. Luke's Occupational Medicine
>>
>>
>>
>> *From:* MCOH-EH <mcoh-eh-bounces at mylist.net> *On Behalf Of *Charles
>> Hackett
>> *Sent:* Tuesday, September 20, 2022 6:26 AM
>> *To:* MCOH/EH <mcoh-eh at mylist.net>
>> *Subject:* [MCOH-EH] OSHA Record
>>
>>
>>
>> *CAUTION: External Sender - *This email originated from outside of *St.
>> Luke's*.
>> Please do not click links or open attachments unless you recognize the
>> sender and know the content is safe.
>>
>> We are converting our employee health records to an EMR from paper.
>>
>> We are having discussions about what portion of our paper record must be
>> retained because of OSHA.
>>
>> Does anyone have guidance or a reference about what must be kept and what
>> could be tossed?
>>
>> We have a plan for inputting vaccination records etc and will be keeping
>> records pertaining to OSHA record keeping
>>
>> Some of the paper charts are enormous.
>>
>> Thank you in advance.
>>
>> Charlie Hackett
>>
>>
>>
>> *Charles D Hackett, MD, MPH*
>>
>> Medical Director, Employee and Occupational Health, Lifespan
>>
>> Chief Community and Family Medicine, Rhode Island Hospital
>>
>> Clinical Assistant Professor of Family Medicine, Brown University
>>
>> This St. Luke's communication is intended for the use of the person or
>> entity to whom it is addressed and may contain information that is
>> privileged and confidential, the disclosure of which is governed by
>> applicable law.  If the reader of this message is not the intended
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> ---------------------------------------
> The MCOH-EH List has always been moderated by members of the ACOEM Medical
> Center Occupational Health Section. It is currently moderated by Joe
> Fanucchi MD FACOEM.
> List membership is free, but only subscribers may post to the list.
> To post send messages to: mcoh-eh at mylist.net
> To become a subscriber, or to change your subscription options (turn off
> email while you're on vacation, etc):   http://www.mcoh-eh.net
> MediTrax / Occupational Health Systems, Inc. provides financial support to
> ensure the list remains a free resource for the occupational health
> community.
> ---------------------------------------
> List archives (public): http://mylist.net/archives/mcoh-eh/
> ---------------------------------------
> Send administrative requests to: drjoe at meditrax.com
> ---------------------------------------
> When replying to a message, PLEASE delete all footers, and all messages to
> which you're NOT replying.
>
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